Frequently asked questions

1General

What is the payment process?
50% deposit and the remainder on completion

What payment options are accepted?
EFT and Debit / Credit Card

I have a brand development question
You may send us an email info@panduh.co.za

I have a social media marketing question?
You may send us an email info@panduh.co.za

I have a web design and development question?
You may send us an email info@panduh.co.za

I have a graphic design question?
You may send us an email info@panduh.co.za

2Graphic Design

What is the turnaround time for a project
3-4 working days

Are revisions included in pricing?
Yes, a maximum of 3 revisions

What is the payment process?
EFT and Debit / Credit Card

How will I receive my design project?
Via email

Can I edit files received?
Files can only be edited if you have the design software

Is my project or artwork original?
Yes

What information is required to begin a project?
A project brief of what you require

3Web design

What is the payment process?
EFT and Debit / Credit Card

How long will it take for my website to be up and running?
3-4 weeks

What information is required to begin a project?
A completed break down / overview of your company

Will creative content and website copy be included in website cost?
No

Will I have access to manage my website?
Yes

What information is required to begin a project?
A project brief of what you require

4Social media management

What is a package compile off?
3 posts a week

What is the turnaround time for content creation?
1-2 days

Is my project or artwork original?
Yes

What information is required to begin a project?
An overview of your brand

What is the payment process?
EFT and Debit / Credit Card

Can I expect guaranteed results in the form of followers and engagements?
Yes

 

Let us help you build your brand
Make more sales or increase clientele.